Skip to content
Help

Plus isn’t showing on my new device

Sign in to the App Store or Google Play account you bought Plus with, then choose Restore purchases on the Plus screen.

  1. Check the store account

    Plus follows the App Store or Google Play account you bought it with. Sign in to that account on the new device.

  2. Choose Restore purchases on the Plus screen

    Open Plus from the profile menu, or More › Plus on a phone. Plus turns on as soon as the store confirms the purchase.

If no purchase is found

  • Check that the device isn’t signed in to a different store account.
  • Still missing? Contact us with your purchase receipt.

Was this helpful?