Delete Your Virtu Account
Delete your account in Virtu settings, or request deletion here if you no longer have the app. This removes your personal account details and sign-in connections. In the installed app, it also removes Virtu data saved on that device. To keep your account and remove only that device's data, choose “Delete data from this device.”
Delete in the app
- Open Settings → Account → Delete Virtu account.
- Review what will be deleted, then enter the confirmation phrase shown in the app.
- If asked, sign in again. Return to Settings to continue.
- If you used Sign in with Apple, choose Apple when asked so Virtu can disconnect it.
- Deleting your account does not cancel App Store or Google Play subscriptions. Cancel any subscription in your store account first, then return and try again.
- When account deletion finishes, Virtu clears this account's sign-in and account data in the app. If you have the installed app, it also removes local scores, recordings, practice history, and saved settings from that device.
Request deletion by email
Email us from the address you use for Virtu. Tell us whether you used Google or Apple. The email button below fills in the subject for you. Never send a password, security code, receipt, or other private information. We may ask you to confirm that you own the account.
If you used Sign in with Apple, we may ask you to sign in with Apple once more in Virtu so we can disconnect it. We will never ask you to send a password or security code.
An email request cannot delete files from a device we cannot access. If Virtu is still installed, use “Delete data from this device” in the app, then clear the app's storage or uninstall it if needed.
What we remove
- Personal account details
- Google and Apple sign-in connections
- Account-linked practice data and recordings stored online
- Subscription access, notifications, and preferences
- Feedback and other account activity that we do not need to keep
What may remain
We remove your personal account details and disconnect Google and Apple sign-in. We may keep limited purchase, refund, security, legal, or support records when needed to complete a transaction, respond to a support request, prevent fraud, protect the service, or follow the law. Some retained records may still include details that identify you and are not always anonymous.
Some limited records may also remain temporarily in protected backups or for as long as the law requires. See the Privacy Policy for details. Privacy Policy.
Delete data from this device
In the installed app, this permanently deletes your scores, recordings, practice history, and other Virtu data stored on this device. Your Virtu account and data stored online are not deleted. You will be signed out on this device.